E-commerce development for Dental clinics
Catalog, payment and stock talking to the ERP — not three separate systems.
In practice, what changes for dental clinics: An order is entered once and travels on its own to invoice and shipping label.
We build online stores wired into the ERP and the payment gateway, with a catalog structured for search, a short checkout and calculated shipping. An order in the store becomes an order in stock and an invoice, with no double typing.
A store that does not talk to stock turns into manual work across three screens. That cost never shows up in the proposal and shows up every day in the routine.
The typical bottleneck in this sector
Leads arrive on WhatsApp asking the price of an implant or aligner, and the front desk replies between patients. Half the conversations die from no follow-up, not from price.
What changes in the pipeline
- Separate quote requests from booked evaluations — the in-clinic evaluation is the conversion that matters
- Routing by procedure: implants, orthodontics and cosmetics have different ticket and cycle
- Automatic follow-up for people who asked the price and vanished, which is the largest slice
What is included
- Store with catalog, variants, search and optimized checkout
- ERP integration (Bling, Omie, Tiny, Conta Azul) and tax invoicing
- Payment methods, shipping and stock rules
- Product and category SEO, Google Shopping feed
- E-commerce tracking and remarketing configured
What changes in your operation
An order is entered once and travels on its own to invoice and shipping label.
How we measure results here
Cost per booked evaluation, show-up rate and conversion into treatment.
What defines the cost: catalog size, product variants, ERP and payment integration, and shipping rules. Platform and gateway licenses are contracted by you, directly with the vendor.
Straight answers
Can we advertise before-and-after photos and prices?
Brazilian dental ethics rules restrict before-and-after imagery and result promises, and require a named technical lead in the advertising. We build campaigns inside those limits: proof through procedure explanation and clinic structure, not patient results.
Off-the-shelf platform or custom build?
It depends on the catalog and the operation. For most cases an established platform is cheaper and more stable. Custom only when a business rule no platform solves — and we name that rule before proposing it.
Can you sell into Brazil from abroad?
Yes, and the hard part is never the storefront — it is tax invoicing, payment methods and shipping rules. We map that in the diagnosis before any development starts.
Who loads the products?
The initial load can be ours, from a spreadsheet or the ERP. Day-to-day maintenance stays with your team, with recorded training included.